Frequently Asked Questions

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Which web browsers do you support?

We support IE7, Firefox 2+, and Safari 3+. If you are using IE6, you won't see a login button.

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How do I use Zenbe with my other email addresses?

To add an email address, go to the Mail tab and click on the icon in the upper right. Select "add email address", then enter your email address and your password for that email account.

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Does Zenbe work with Hotmail or Yahoo Mail?

Zenbe does work with Hotmail or Yahoo mail addresses if you have upgraded your account to enable POP or IMAP access. We plan on offering a better, free alternative for Hotmail and Yahoo users soon.

Upgrade your Hotmail account
Upgrade your Yahoo! Mail account

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How do i import my contacts into Zenbe?

Open your Address Book by selecting the icon in the upper right. Click on the "add..." menu, and select "import". Its easy to import your contacts from Outlook, Gmail, and other services.

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How do I create a signature for my email messages?

Open the Settings panel with the link in the upper right. Select the "use signature" option, and enter your signature text.

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How do I add an image/Avatar to my account?

Zenbe supports Gravatar. If you setup with a gravatar, which only takes a few seconds, Zenbe will show your gravatar next to all your emails. You can also setup any image you like for any of your contacts in your Address Book. Simply add or edit any contact, and click on the contact's image.

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Does Zenbe have keyboard shortcuts?

Zenbe has lots of helpful keyboard shortcuts. Read about them here.

One especially handy tip: use SHIFT-Click to select multiple messages quickly. Click on the first item in a range, then SHIFT-Click the last item. You will see all the items in between get checked. You can unselect anything by clicking on it, like always.

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How do I get all these mailing list (or Facebook/eBay/Amazon/etc) messages to skip my Inbox?

Zenbe makes it very easy to do this kind of thing. Hover over any sender's name in an email header, and you'll see a menu. Select "create rule," and select "skip Inbox" in the options that follow. You may also wish to add a tag while you're at it, to make those messages easier to find later.

You can also create rules from scratch from the Manage Mail panel. Click on the icon in the upper right of the Mail window, and then click "add a rule" under the "Rules" heading.

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What does the Archive Button do?

If you want to get an item out of your Inbox, but want to be able to search for it later, then archive it. Archived items will stick around. Just search for them when you need them.

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How do I organize my mail in folders?

Zenbe uses tags instead of folders, but the idea is very similar. Select an email in list view or open the email, and click the "tag" button. Tags can do everything a folder can do, but are simpler and more flexible.

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What is a ZenPage, and what do I do with it?

A ZenPage helps you to organize and share email, files, events, lists, anything in your Zenbe account. You create a ZenPage, add modules to it, and then share the page with anyone with an email address. People you share with don't need a Zenbe account, they see a web page in their browser. Anyone you share with can add tasks, events, anything you want, that you and your other collaborators can see. ZenPages are especially helpful when planning events, collaborating with colleagues, sharing stuff with family.

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How much storage space does my Zenbe account come with?

A standard Zenbe account comes with 4 GB for all your email, attachments, and files. More space is available with a Zenbe subscription, coming soon.

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What are the different colored stars for?

You can use the pull-down menu next to a star to chose between three different colored stars, or un-star. Starred items will appear in the STARRED folder. The colors have no extra purpose or meaning other than what you assign them.