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Zenbe Lists FAQ

What is Zenbe Lists?

Zenbe Lists is a simple to-do list application that allows you to share lists with friends, family or coworkers. Shared lists can be viewed and modified on the web, or from your iPhone or iPad.

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How much is the Zenbe Lists app?

Lists is $2.99 from the iTunes App Store. You will need an iTunes account in order to purchase it.

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Are the iPhone and iPad versions separate?

No, Zenbe Lists is available as a universal app for the iPhone + iPad from the iTunes Store. When you purchase it from one device, you will be able to download it from another device for free with the same iTunes account.

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When will you release Lists for Android, Blackberry, or other platforms?

We'd love to bring list to other mobile platforms, but we're a small team focused on iOS. If you're an experienced developer who would like to help bring Lists to a new platform, feel free to get in touch.

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How do I sync my lists to the web?

Launch Zenbe Lists on your iPhone, and simply lick the 'sync' button at the bottom of the screen. All of your lists will be synced, as long as you have a network or wi-fi connection.

If you have not already set up a free Zenbe Lists account, Lists will open up the Safari mobile browser on your iPhone so you can create an account.

Once you've synced the lists on your iPhone, login at lists.zenbe.com to view them on the web.

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How do I share my lists with other people?

From the iPhone App:

  1. Click on the list you want to share.
  2. Click the share button in the lower right corner of the screen.
  3. The Mail app will open. Enter the email address of the person you want to share with. Note you must have an email account setup on your iPhone to use this feature.

From the web:

  1. Click the "share..." button in the bottom-right corner of the list.
  2. Click "email the link now" to open your email program so you can send the link. Alternately, copy the link and send it to the person with whom you want to share.

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Can I share with people who don't have an iPhone or iPad?

Yes, they will be able to use your list from the website. They won't even need to sign up for an account to use your list, though an account is required to create lists.

How can I embed a list in my web page or iGoogle home page?

  1. Login to Zenbe Lists.
  2. Click the "share" button in the lower-right corner of a list.
  3. Click the "create embeddable list" button. Alternately, if you have an iGoogle page, you can select "create iGoogle widget".
  4. Choose a skin and click the "get embed code" button.
  5. Copy the Javascript snippet and paste it in the <body> tag of a web page.

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How do I transfer Zenbe Lists to a new iPhone or iPad?

Plug your new device into your computer and sync with iTunes. Zenbe Lists should be installed on your new device. Then simply launch the app and enter your Zenbe Lists credentials. The app will download your Lists from the Zenbe server.

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I'm having trouble syncing. What can I do?

Please take the following steps to makes sure you can sync:

  1. Login to your account on the web to ensure your login is working properly.
  2. Make sure the iPhone app is using the correct login settings. You can check this by opening the iPhone "Settings" on the home screen and looking in "Zenbe" > "Login"
  3. If everything looks correct and sync still is not working, go to "Settings" on the iPhone home screen and to "Zenbe" > "Advanced". Turn on the "Reset Session" switch. This forces Zenbe Lists to re-login the next time you open it, and may help.
  4. If you still have trouble, please contact us.

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I forgot my password. How do I reset it?

Visit the reset password page to request a password reset.

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How do I close my Zenbe Lists account?

Send us a message via our contact page. Please include your lists username and your email address.

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What is your refund policy?

Per Apple, all sales from the iTunes store are final. We are not authorized to issue refunds. You must contact iTunes Support for any issues with purchases or downloads from iTunes.

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I have an idea for a Zenbe Lists feature!

Great! We'd love to hear about it. Please post it to the Zenbe Lists community forum, where other users can chime in and vote your idea up. Or you may find out that someone else has had the same idea, and we're already working on it!

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How do I keep up with Lists updates and product announcements?

We usually mention upcoming new releases on Twitter and our Facebook page. Follow one or both to keep up with the latest news about Lists.

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I need help with something else.

If you need technical support with Zenbe Lists, visit the Zenbe Support Desk.

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